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Last Updated: January 16, 2026
GetRenewRx (“GetRenewRx,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit GetRenewRx.com or use our services. We comply with applicable state and federal privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
By accessing our website, you agree to the terms of this Privacy Policy.
We may collect the following categories of information:
Name, address, phone number, email address
Account login information
Protected Health Information (PHI) refers to individually identifiable health information that relates to:
Your past, present, or future physical or mental health
Healthcare services provided to you
Payment for healthcare services
PHI is only collected if you voluntarily provide it to us through forms, patient intake systems, appointment requests, or communication with our team.
We may collect non-identifiable usage information such as:
IP address, browser type, device type
Cookies, analytics data, session logs
(This data does not contain PHI.)
We use information, including PHI, to:
Provide health-related services
Fulfill appointment requests or treatment plans
Respond to inquiries and customer support requests
Improve our website and services
Process payments
Comply with legal obligations
We will not use PHI for marketing purposes without your explicit written authorization.
To comply with HIPAA, we use administrative, technical, and physical safeguards, including:
Encrypted data transmission (SSL)
Secure electronic communication
Restricted access to PHI
Staff training on HIPAA compliance
Secure servers and password-protected systems
No method of transmission is 100% secure. While we take all required steps to protect your information, we cannot guarantee absolute security.
We may share PHI only as permitted by HIPAA and applicable laws, including with:
Healthcare providers involved in your care
Authorized employees
Billing partners and HIPAA-compliant Business Associates
Legal authorities when required by law
We will never sell your PHI to third parties.
You have the right to:
Access and request copies of your PHI
Request corrections to your PHI
Request restrictions on how we use or disclose PHI
Request confidential communications
Obtain an accounting of disclosures
Withdraw authorization at any time
To exercise these rights, email: support@getrenewrx.com
Our website may linked to third-party sites. All Data isn’t sold or shared with third parties. These sites are not governed by this Privacy Policy, and we are not responsible for their content or privacy practices.
We do not knowingly collect PHI from children under 13 without parental consent.
We may update this Privacy Policy at any time. Continued use of our website indicates acceptance of the amended terms.
For HIPAA-related requests or privacy concerns:
GetRenewRx Privacy Officer
Email: support@getrenewrx.com
Phone: 801-893-6725
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you request a password reset, your IP address will be included in the reset email. Data isn’t sold or shared with third parties.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
